Frequently Asked Questions
What kind of artwork do you offer?
At The Art Gallery, we offer a carefully curated collection of contemporary Arabic and Islamic artworks, including both original hand-painted works and printed editions. Our collections are designed to bring elegance, cultural depth, and refined artistic expression into modern interiors.
Are all artworks original?
Not all artworks are one-of-a-kind originals. We offer different types of pieces across our collections, including:
- Original artworks, created entirely by hand
- Hand-embellished editions, where fine printed compositions are enhanced by hand with acrylic textures and artistic detailing
- Printed editions, professionally produced to preserve the beauty and essence of the original design
Each product page clearly states the type of artwork being offered.
What is a hand-embellished edition?
A hand-embellished edition is a professionally printed artwork that is individually enhanced by hand using acrylic textures, brushwork, and artistic detailing. This process gives each piece added depth, character, and a more elevated visual presence, making it closer in spirit to an original artwork.
Because these details are applied by hand, slight variations may occur from piece to piece, which adds to the uniqueness of every artwork.
What is a printed edition?
A printed edition is a high-quality reproduction created using professional printing methods and premium materials. These editions are ideal for collectors and design-conscious clients who want the beauty of the artwork in a more accessible format while maintaining a refined finish suitable for contemporary homes and interiors.
How long does it take to receive my order?
Delivery times depend on the type of artwork ordered.
- Printed editions are typically delivered within 7 to 10 days
- Hand-embellished and made-to-order artworks generally require a longer production period, as each piece is prepared with care and artistic attention
Estimated delivery times are provided on product pages whenever applicable.
Why do some artworks take longer to deliver?
Certain artworks are created or finished by hand after the order is placed. This production process requires time, care, and precision in order to maintain the quality and artistic integrity of the piece. For that reason, hand-finished artworks may take longer than printed editions.
Are your artworks delivered framed?
Unless otherwise stated on the product page, our artworks are delivered unframed. Many of our canvas works are shipped rolled in protective packaging to ensure safe international delivery and to give clients the flexibility to frame or stretch the artwork according to their own interior preferences.
Why are some artworks shipped rolled?
Rolled delivery is often the safest and most practical method for shipping large-format artworks internationally. It helps protect the surface of the artwork during transit and offers clients the flexibility to arrange framing or stretching locally, according to their desired presentation.
Will the artwork look exactly like the photos?
We do our best to present each artwork as accurately as possible. However, slight differences in colour, texture, and finish may occur due to screen settings, lighting, photography, and, in the case of hand-finished works, the nature of the artistic process itself.
These subtle variations are normal and are part of the character of handcrafted art.
Can I request a custom size or commission a custom artwork?
Yes. We welcome custom requests and commissioned work whenever possible. If you are looking for a specific size, colour palette, or concept suited to your interior or project, please contact us and we will be happy to discuss the possibilities with you.
Do you ship internationally?
Yes, we ship worldwide. We work to ensure that every artwork is packaged carefully and dispatched with attention to safety and presentation.
Are shipping times the same for all countries?
Delivery times may vary depending on the destination, customs procedures, and the nature of the artwork ordered. Printed editions are generally delivered within 7 to 10 days, while hand-finished or made-to-order works may require a longer timeframe.
How will I know what to expect before ordering?
We aim to make every product page as clear and informative as possible. Details such as artwork type, size, materials, and estimated delivery timelines are provided to help you make an informed decision before purchasing.
If you need any clarification before placing your order, you are always welcome to contact us directly.
Can I get help choosing the right artwork for my space?
Yes. We are happy to assist clients in selecting artwork that suits their space, style, and scale requirements. If you would like guidance, you may contact us with details or images of your interior, and we will do our best to help you choose an appropriate piece.
What if my artwork arrives damaged?
In the unlikely event that your order arrives damaged, please contact us as soon as possible after delivery with clear photographs of the packaging and the artwork. We will review the issue promptly and work with you toward an appropriate solution.
Do you accept returns or exchanges?
Because many of our artworks are made to order, hand-finished, or prepared specifically for each client, returns and exchanges may be limited. If you have any concerns before ordering, we encourage you to contact us so we can help ensure you select the right artwork for your needs.
Why choose The Art Gallery?
Our collections are built around artistic authenticity, refined craftsmanship, and contemporary cultural expression. We offer artworks that are designed not only to decorate a space, but to add meaning, character, and a lasting visual presence to it.